Q: Can Cloud Connect for Webex Calling integrate with our existing telephony infrastructure?
A: Yes, Cloud Connect for Webex Calling is designed for a smooth transition. It seamlessly integrates with your current phone system, minimizing disruption to your workflows.
Q: What kind of support can we expect from Orange Business?
A: Orange Business offers 24/7 support from a dedicated team of experts. This ensures you receive uninterrupted service and have access to specialists whenever you need them.
Q: How does billing work with Cloud Connect for Webex Calling?
A: Cloud Connect for Webex Calling simplifies billing with a convenient pay-as-you-go model. This allows for easy expense tracking and management. You'll receive a consolidated bill encompassing all your communication needs.
Q: Is it possible to maintain local numbers when switching to Cloud Connect for Webex Calling?
A: Absolutely! Switching to Cloud Connect for Webex Calling won't require giving up your local phone numbers. You can retain your existing numbers to ensure a smooth transition for your customers and business partners.
Q: How secure is the voice data transmitted through Cloud Connect for Webex Calling?
A: Cloud Connect for Webex Calling encrypts voice data in transit from your device to Cisco's servers. And on Orange side, we build security into our SIP Trunks by default. We utilize a private MPLS network and Session Border Controllers (SBCs) to secure communication.
Q: Can we expect any downtime during the transition to Cloud Connect for Webex Calling?
A: We prioritize a seamless transition with minimal to no downtime for your business. Our team is committed to ensuring a smooth migration process that keeps your operations running uninterrupted.
Q: How does Cloud Connect for Webex Calling handle emergency calls?
A: Cloud Connect for Webex Calling fully supports emergency calls. The system is designed for proper routing to ensure first responders are reached quickly in case of emergencies.
Q: Will our IT team need additional training to manage the new system?
A: Not to worry! We provide comprehensive training and resources to your IT team. This equips them with the knowledge and skills necessary to confidently manage the new system and answer any questions from your employees.