Business
Webex Calling, leveraging the Orange global infrastructure, delivers a truly cloud-based telephony experience.

Cloud Connect for Webex Calling by Orange

Enhance your global calling
Reach over 35 countries and territories with reliable, enterprise grade voice connections
Borderless calling

Global, scalable, and secure enterprise telephony services

Experience the full power of cloud-based telephony as Orange Business combines its global voice network with the Webex Calling Service. As a Webex Certified Calling Provider, Orange guarantees compatibility and delivers a high-quality, reliable voice service to customers.

 

Orange can support a variety of Webex deployments, from basic calling functions to enterprise-scale Dedicated Instances and high-volume Webex Contact Center deployments. Orange and Cisco partnership transforms communication barriers into opportunities for seamless collaboration and connectivity.

 

Simplify your communications with Orange Cloud Connect for Webex Calling. Make and receive calls directly from your Webex app, without the need for separate hardware or software.

Webex Calling Certified Provider

Cisco and Orange Business partnership

For nearly 30 years of close partnership, Cisco and Orange have enhanced connectivity infrastructure and communication services to enable our customers’ digital transformation and strengthen their business strategy.

 

  • Cisco Partner Gold Provider
  • 400+ certified Cisco technology experts
  • Security-certified data centers in Singapore, Atlanta and Frankfurt
  • Delivering agility and cost reduction for hybrid workplace
Webex Partner of the Year
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Frequently asked questions

Q: Can Cloud Connect for Webex Calling integrate with our existing telephony infrastructure?

A: Yes, Cloud Connect for Webex Calling is designed for a smooth transition. It seamlessly integrates with your current phone system, minimizing disruption to your workflows.

Q: What kind of support can we expect from Orange Business?

A:  Orange Business offers 24/7 support from a dedicated team of experts. This ensures you receive uninterrupted service and have access to specialists whenever you need them.

Q: How does billing work with Cloud Connect for Webex Calling?

A: Cloud Connect for Webex Calling simplifies billing with a convenient pay-as-you-go model. This allows for easy expense tracking and management. You'll receive a consolidated bill encompassing all your communication needs.

Q: Is it possible to maintain local numbers when switching to Cloud Connect for Webex Calling?

A: Absolutely!  Switching to Cloud Connect for Webex Calling won't require giving up your local phone numbers. You can retain your existing numbers to ensure a smooth transition for your customers and business partners.

Q: How secure is the voice data transmitted through Cloud Connect for Webex Calling?

A: Cloud Connect for Webex Calling encrypts voice data in transit from your device to Cisco's servers. And on Orange side, we build security into our SIP Trunks by default. We utilize a private MPLS network and Session Border Controllers (SBCs) to secure communication.

Q: Can we expect any downtime during the transition to Cloud Connect for Webex Calling?

A: We prioritize a seamless transition with minimal to no downtime for your business. Our team is committed to ensuring a smooth migration process that keeps your operations running uninterrupted.

Q: How does Cloud Connect for Webex Calling handle emergency calls?

A: Cloud Connect for Webex Calling fully supports emergency calls. The system is designed for proper routing to ensure first responders are reached quickly in case of emergencies.

Q: Will our IT team need additional training to manage the new system?

A: Not to worry! We provide comprehensive training and resources to your IT team. This equips them with the knowledge and skills necessary to confidently manage the new system and answer any questions from your employees.